Frequently Asked Questions

We can ship all around the world, Although we only have a UK warehouse at the moment so world wide orders can take a tad longer. 

Shipping times: UK orders take 2-3 business days to be delivered to you and we dispatch to you within 1 business day. Shipping time might vary depending on location, shipment method and other factors.Shipping cost: Orders shipping to the UK and Europe will have free delivery. Orders outside of the UK will have a delivery charge depending on location, this will be calculated at checkout.

You can select your preferred payment method at checkout. We accept secure payments for via pretty much any way you can think of: 

• All major Credit cards - Visa, Mastercard, Maestro, American Express, Diners, Discover
• The ‘pays’ - Apple, Amazon, Google, Shopify pay 
• Paypal 

Your order is shipped when full payment is made.

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund or exchange.
• We offer free UK returns if you are not completely satisfied with your purchase.
• Timing: we have a 28-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email hello@barekind.co.uk with the subject 'Returns' and include your order number, name and the reason for the return. Please provide evidence of the damaged item if you want a replacement delivered. 
• We will provide you with instructions on where to send returned goods. We strongly recommended getting proof of postage when returning goods to avoid "lost packages" situations.
• When the returned item is received and inspected, the customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to the customer's credit card or original payment method shortly after.

The socks are made in Istanbul, Turkey. Our socks are audited by SEDEX and BSCI. The workers at this factory are all local and full time employees on a legal wage. No workers are under the age of 18, and they work a 45 hour week with no excessive overtime. There is no harassment, discrimination, abuse or forced labour. 

The dyed fibre for these socks are supplied to the factory by a company called Akampuk in Turkey, and they have a Standard 100 OEKO-TEX certificate with appendix 6 (this means the fabric has been certified free from harmful substances to human ecology and safe for children and babies). Akampuk receives the raw yarn from a company in Turkey called Selcuk Iplik. You can read how this company is addressing the UN Sustainable development goals. They receive their bamboo supply from Tangshan Sanyou - one of the major bamboo suppliers in China. This has formed part of Canopy's Hot Button Ranking Audit, holding the company accountable to making positive changes in the supply chain, and they have currently labelled it as 'Actively engaging suppliers - no known high risk'.

In the case of our socks, the bamboo fibre is 100% viscose derived from bamboo, but the socks themselves contain a small percentage of elastane and nylon. Bamboo fibre boasts advantages of breathability and coolness. They are sweat-wicking, keeping your feet nice and fresh, and they are also thermo-regulating so keep your feet warm in winter and cool in summer.