You should receive an email when your order is dispatched. After youve received an email, your order should arrive up 3 working days later.Ā During busy periods, particularly at Christmas and when areas are in lockdown, please be patient as the Royal Mail service is under a lot of pressure.Ā If you didn't receive your dispatched order email, or are worried about the time it is taking for your parcel to arrive then please just drop us an email - hello@barekind.co.uk
The socks are currently available in UK adult sizes 4-7 and 7-11. As well as kids UK 6-9, 9-12 & 12-3.If you are a UK adult size 3, we would suggest the kids 12-3 socks.Ā If you are a UK size 7 and above I would always suggest going for the larger size.The socks can shrink slightly in the wash, although when you put them back on they will go back into shape.We do always recommend for the socks and environment that you put them on a cold wash or max 30 degrees.
Our discount codes are pretty much always working, however just to make sure, weāve put some helpful hints in here to make sure your discount code is applied:Ā Ā
If it is a buy one get one free offer, please ensure you have placed the 'free' product in your basket, this will be discounted at checkout. So for example you put 5 in your cart and then at check out we will only charge you for 4 socks.Ā
You can only use one discount code per order, we thought about more but we need to think about the animals! :)Ā
Some discount codes can only be used once per customer.Ā
If you forgot to add your free product to your basket, please email hello@barekind.co.uk ASAP so we can add it into your parcel
We can ship all around the world!Ā Although we only have a UK warehouse at the moment so world wide orders can take a tad longer. Europe is normally quite quick as well.Ā Shipping times:UK orders take 2-3 business days to be delivered to you and we dispatch to you within 1 business day.Shipping time might vary depending on location, shipment method and other factors.Shipping cost:Orders shipping to the UK will have free delivery.Orders outside of the UK will have a delivery charge depending on location, this will be calculated at checkout.
Your 100% satisfaction is important for us. We offer a 28-days Return & Exchange Policy:
If a product gets damaged or was faulty upon a delivery - we offer 100% refund or exchange.
We offer free UK returns if you are not completely satisfied with your purchase.
Timing: we have a 28-days Return & Exchange Policy, since the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For returns, please email hello@barekind.co.uk with the subject 'Returns' and include your order number, name and the reason for the return. Please provide evidence of the damaged item if you want a replacement delivered.Ā
We will provide you with instructions on where to send returned goods. We strongly recommended getting proof of postage when returning goods to avoid "lost packages" situations.
Please note that customers are responsible for shipping costs of returned items, although we can discuss this with you.Ā
When the returned item is received and inspected, the customer receives a confirmation email, notifying about the status of the refund.
If the refund is approved, then it will be processed and a credit will automatically be applied to the customer's credit card or original payment method shortly after.
The socks are made in Istanbul, Turkey. Our socks are audited by SEDEX and BSCI.The workers at this factory are all local and full time employees on a legal wage. No workers are under the age of 18, and they work a 45 hour week with no excessive overtime. There is no harassment, discrimination, abuse or forced labour.Ā The dyed fibre for these socks are supplied to the factory by a company called Akampuk in Turkey, and they have a Standard 100 OEKO-TEX certificate with appendix 6 (this means the fabric has been certified free from harmful substances to human ecology and safe for children and babies).Ā Akampuk receives the raw yarn from a company in Turkey called Selcuk Iplik. You can read how this company is addressing the UN Sustainable development goals. They receive their bamboo supply from Tangshan Sanyou - one of the major bamboo suppliers in China. This has formed part of Canopy's Hot Button Ranking Audit, holding the company accountable to making positive changes in the supply chain, and they have currently labelled it as 'Actively engaging suppliers - no known high risk'.
Bamboo fibre is naturally antibacterial. It can be spun purely or blended together with cotton, hemp, thin silk, wool, Tencel, Modal, polyester, spandex etc.In the case of my socks, the fibre is 100% viscose derived from bamboo, but the socks themselves contain a small percentage of elastane and nylon.The downstream products of bamboo fibre can be applied to bedding, towels, non-woven cloth, medicinal materials (bandages, masks, surgical clothes), underwear, socks, clothes... the list goes on!Bamboo fibre boasts advantages of breathability and coolness. According to authoritative testing figures, apparels made from bamboo fibres are 1-2 degrees cooler than normal apparels in hot summer.
Our socks are easy to look after, just wash them like normal on a cold or 30degree wash. Even a 40 degree wash won't hurt. Although we do recommend washing your socks with cold water which is better for the socks and the environment.Ā For those that want to know exactly what to do for optimum sock health we recommend the following checklist:Ā
Cold wash to maintain size and shape
No bleach to preserve colorsĀ
Colors will stay truer if you wash your socks inside-out.Ā
